Frequently asked questions

Explain the process of placing an order

You can choose any style of your choice from our website and add it to the cart.
Proceed to check out and choose the appropriate payment method.

If my feet are broad/flat will the same size fit me?

If you have broader feet, we suggest choosing a size up from your regular size.

How many days will my order take?

Orders usually take 3 - 5 working days from the time of order placement.

How do I contact customer support?

Please email/call us for your queries at:

Email: support@creativstep.com

Support Time: 9AM - 5PM PST, Mon - Sat.- 5PM PST, Mon - Sat

Do you have International shipping?

Yes, we have Internationally shipping.