Track Your Carefully Selected CreativStep Order

We know you're eagerly anticipating your unique find from CreativStep. This page allows you to follow its journey from our hands to yours.

To view the real-time progress of your shipment, please enter the tracking number (found in your shipping confirmation email) into the dedicated field below, powered by our trusted partner, AfterShip.

You typically receive the shipping confirmation email after our standard order processing time of 1-3 business days. If you haven't received it yet, please check your spam/junk folder as well.

A Gentle Reminder: As your curated item begins its journey, tracking information can take up to 48 hours to fully activate within the carrier's system after you receive your shipping confirmation. We appreciate your patience during this initial period.

Need Assistance?

While we partner with reliable carriers to deliver your curated selections, we understand questions can arise. If your tracking information hasn't updated after 48 hours from receiving your shipping confirmation, or if you have specific inquiries about your shipment's progress, our dedicated team is here to assist. Please don't hesitate to:

  • Consult our Shipping Policy which provides information on estimated delivery times and potential reasons for delays.
  • Contact our dedicated Customer Support team. Please have your order number ready when you reach out:

We appreciate your patience and are here to help ensure your order arrives safely!